Cancellation policy
Cancellation policy & cancellation form
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:
A. Cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us
Franc Streicher
An der Lukasmühle 6
85435 Erding, Germany
E-Mail: info@ermeda.de
WhatsApp: +49 156 79 555 123
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
General information
Please avoid damaging or contaminating the goods. Please send the goods back to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that you use suitable packaging to ensure adequate protection against transport damage.
Please do not send the goods back to us freight collect.
Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you wish to cancel the contract, please fill out this form and send it back to:
Franc Streicher
An der Lukasmühle 6,
85435 Erding,
Germany
Telephone: WhatsApp +49 156 79 555 123
E-Mail: info@ermeda.de
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
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Order number: ......................................................................................
Ordered on: ............................................................................................
Received on: ............................................................................................
Name of the consumer(s):
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Address of the consumer(s):
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................................................ ..........................................
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Signature of the consumer(s) (only if notification is on paper):
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Place, date: .............................................. ..........
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. has.
consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned.
You are obliged to pay compensation for the service provided up to the time of cancellation if you were informed of this legal consequence before submitting your contractual declaration and you expressly agreed that we begin to carry out the service before the end of the cancellation period. If there is an obligation to pay compensation, this may mean that you still have to fulfil the contractual payment obligations for the period up to the cancellation. Your right of cancellation expires prematurely if the contract is fully fulfilled by both parties at your express request before you have exercised your right of cancellation. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation declaration, for us when we receive it.