Shipment
Payment & Shipping
The following conditions apply:
1. Shipping conditions
Once we receive your payment, the goods will be ready for dispatch within 24 hours. Delivery within Germany costs €3.99 (free shipping for orders over €50.00) with DHL.
Delivery to a packing station is possible. Deliveries abroad are not currently offered.
2. Delivery times
Unless otherwise stated on the product detail page, delivery within Germany will normally take place within approximately 1 - 3 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
3. Return shipment
You can return your order within 14 days of receipt. It is important that the goods are returned unused and in their original packaging. Items that have been personalized, for example by engraving, are unfortunately not returnable. This is because personalized products are made especially for you and therefore cannot be resold.
To initiate a return, please contact our customer service. Our team is available to make the return process as easy and straightforward as possible. They will provide you with all the necessary information and steps to return your item.
We appreciate your understanding and are available at any time for further questions or clarifications. Your satisfaction is very important to us!