Conditions
scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at you as a consumer. You are a consumer if you conclude a legal transaction for purposes that cannot be attributed primarily to your commercial or independent professional activity. You are an entrepreneur if you act as a natural or legal person or as a partnership with legal capacity when concluding a legal transaction in the exercise of your commercial or independent professional activity.
Contractual partners, conclusion of contract, correction options
The purchase contract is concluded with "Erméda" or Franc Streicher.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the products contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been submitted.We will accept your offer within two days by sending a declaration of acceptance in a separate email or by carrying out the payment transaction through our service provider or the selected payment service provider. The time of the payment transaction depends on the payment method selected (see "Payment"). The alternative relevant to you depends on which of the events listed occurs first.
contract language, contract text storage
The language available for concluding the contract is German. We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
delivery conditions, shipping costs
In addition to the prices stated, shipping costs may apply. You can find out more detailed information about any shipping costs that may apply in the offers or directly in the checkout. Goods are delivered by post to the delivery address you provided, unless otherwise agreed. When processing the transaction, the delivery address specified during order processing is decisive. If delivery of the goods fails for reasons for which you are responsible, you will bear the reasonable costs incurred as a result. This does not apply to the costs of shipping if you effectively exercise your right of withdrawal. For the return costs, the provisions in the cancellation policy apply if the right of withdrawal is effectively exercised. We only deliver by post. For logical reasons, it is not possible to collect the goods yourself.
pay
Unless otherwise stated in the product description, the prices indicated are total prices that do not include sales tax (according to Section 19 Paragraph 1 of the German VAT Act). The following payment methods are generally available in our shop:
5.1 Credit card
You enter your credit card details during the ordering process. Your card will be charged immediately after you place your order.
5.2 PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process. PayPal can offer registered PayPal customers selected according to its own criteria additional payment methods in the customer account. However, we have no influence on the offering of these methods; other individually offered payment methods affect your legal relationship with PayPal. You can find further information on this in your PayPal account. When paying using a payment method offered by PayPal, payment processing is carried out via the payment service provider PayPal under the PayPal terms of use, which can be viewed under PayPal terms of use or - if you do not have a PayPal account - under the conditions for payments without a PayPal account, which can be viewed under Conditions for payments without a PayPal account .
5.3 Advance payment
If you select the payment method "Prepayment", you will receive our bank details in a separate email. The bank details will also be displayed to you immediately after purchase. After receiving the payment details, you must transfer the invoice amount to our account within 7 days. After receipt of payment, your order will be processed and shipped.
5.4 IMMEDIATELY
If you select the payment method "SOFORT", the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to pay the invoice amount via "SOFORT", you must have an online banking account activated for participation in "SOFORT", identify yourself accordingly during the payment process and confirm the payment instruction to "SOFORT". The payment transaction will then be carried out immediately by "SOFORT" and your bank account will be debited. You can find more information about the payment method "SOFORT" on the Internet at SOFORT .
5.5 Shopify Payments
If you select a payment method offered via the "Shopify Payments" payment service, payment processing will be carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments will be communicated to you in the online shop. Stripe may use other payment services to process payments, for which special payment conditions may apply, which you may be informed of separately. Further information on "Shopify Payments" is available on the Internet at Shopify Payments .
Sales tax
According to § 19 UStG, no sales tax is charged.
warranty
The statutory liability for defects applies. If the purchased item is defective, the provisions of statutory liability for defects apply. You are requested to complain to the deliverer about goods delivered with obvious transport damage and to inform us of this. If you do not comply with this request, this will have no effect on your statutory or contractual claims for defects.
redemption of promotional vouchers
Vouchers that are issued free of charge by Erméda as part of promotional campaigns with a specific period of validity and that you cannot purchase (hereinafter "promotional vouchers") can only be redeemed in the Erméda online shop and only during the specified period. Individual products may be excluded from the voucher promotion if a corresponding restriction arises from the content of the promotional voucher. Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible. Several promotional vouchers can also be redeemed in one order. The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining balance will not be refunded. If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered can be selected to pay the difference. The balance of a promotional voucher will not be paid out in cash and will not accrue interest. The promotional voucher will not be refunded if you return the goods paid for in whole or in part with the promotional voucher within the scope of your statutory right of withdrawal. The promotional voucher is transferable. We can make payments to the respective holder who redeems the promotional voucher in the online shop with a discharging effect. This does not apply if we have knowledge or grossly negligent ignorance of the respective holder's lack of entitlement, incapacity to act or lack of authority to represent.
dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: Platform for online dispute resolution . This platform serves as a contact point for the out-of-court settlement of disputes arising from online sales or service contracts involving a consumer.
The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.