Copy of FAQ
FAQ
What are the shipping costs?
Shipping costs are €3.99 within Germany. Orders over €50.00 are free of shipping costs within Germany. Deliveries abroad are not currently offered.
How long does shipping take?
The delivery time within Germany is usually 1-3 working days. Please note that no deliveries are made on Sundays and public holidays.
Can I return my order?
Yes, you can return your order within 14 days of receipt. Please ensure that the item is unused and in its original packaging. Personalised items, such as those with engravings, may not be returnable. Contact us for more information on returns.
Which payment methods do you accept?
We accept various payment methods, including credit cards, PayPal and Sofortüberweisung.
Can I change or cancel my order?
You can change or cancel your order as long as it has not been personalized and/or shipped. Please contact us as soon as possible to do so.
Are there discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us for a customized quote.